Our 30 Days Money Back Guarantee is
covered for Shared Hosting ONLY. VPS, Dedicated Server and
Domain Service is not cover with this policy
Money Back Guarantee
Submit
a ticket to our billing for cancel if you are unhappy to
hosted with our hosting.
Only
shared hosting is covered by our 30 days money back
guarantee.
Money
Back Guarantee
MaxGrow
Hosting offers a 30 day money back guarantee on
all Shared Hosting packages. There are no refunds
on vps, dedicated servers, setup fees,
administrative fees or domain name registrations.
All refund requests submitted for a Shared
Hosting service after 30 days will not
be refunded. In addition, if you have had a
previous account with MaxGrow, signed up and then
canceled or have a secondary account you are not
eligible for a refund. Consequently, only
first-time accounts are eligible for a refund.
Accounts that violate our Terms of Service and
Acceptable Usage Policy will not be issued a
refund.
Cancellation
You must
provide MaxGrow Hosting a notice of cancellation
within five (5) days ahead of the monthly renewal
date. Cancellations must be submitted in writing
via the Customer Portal. Once we receive your
request for cancellation and have confirmed all
necessary information a confirmation e-mail will
be sent that your account has been canceled and
you will no longer be billed by MaxGrow Hosting.
If a
cancellation notice has not been submitted or
received by you for the cancellation of your
account it will be assumed that the cancellation
has not been received and those services will be
billed on a recurring basis.
Failure to
remit payment after three (3) consecutive days,
including the Anniversary Billing Date, shall
result in a termination of the account and all
data will be deleted. All Customer data remaining
after three (3) days of non-payment will be
destroyed for security and privacy reasons.
MaxGrow
Hosting reserves the sole right to cancel or
suspend service to any customer with or without
notice for violation of the Terms of Use,
Acceptable Usage Policy or unpaid services.
MaxGrow
Hosting reserves the right to modify or amend the
refund policy at any time.